Town Hall
by Schedulicity
Free live classes and Q&As with experts and the Schedulicity team on topics to help your small business, salon, or fitness studio grow. Created with service providers in mind. (Plus, a $500 small business grant awarded to one live attendee at the end of every webinar!)
The Good Stuff: 5 Favorite Features
Date: June 17th, 2021
11 am PT / 2 pm ET
Join us to kick off our new series, The Good Stuff, where we’re talking about some of our team’s favorite Schedulicity features, which may just include some you never even knew you had. For our first session, we’re covering five “quick hit” features that you’ll want to start using…yesterday — all in under 20 minutes. These features are all part of your Schedulicity business account, so feel free to follow along!
Remember: We send the replay video out to anyone who RSVPs, so make sure to sign up even if you can’t make it. But! Only live attendees have a chance to win our $500 business grant!
Norm Meet & Greet
Date: June 21st, 2021
11 am PT / 2 pm ET
We’re back again to introduce you to Norm™. Norm lets you instantly charge clients and earn more tips from anywhere. Clients can pay card-free from their phones. It’s easy to use, deviceless, and designed for the small businesses we love. Let us introduce you to the magic. Join our training session to learn how and why to get started, see a live demo, and talk about our new industry-low One Rate option.
The Good Stuff: How to Use Schedulicity to Market Your Business
Date: July 12th, 2021
1 pm PT / 4 pm ET
Now that we’ve covered the basics, let’s dig a little deeper. Yep, we’re talking about marketing. You likely know a bit about email marketing — but did you know there are countless other easy ways to grow your client list and your business? Most of them are automated, which means you’ll make money while freeing up extra time. In this webinar, we will show you five different ways you can use Schedulicity features to market your business including optimizing your business listing, finding the social media tools that work for you, and even some new package ideas that work for every type of business. Let’s spread the word!
Remember: We send the replay video out to anyone who RSVPs, so make sure to sign up even if you can’t make it. But! Only live attendees have a chance to win our $500 business grant!
The Good Stuff: Customize How Clients Pay
Date: June 26th, 2021
11 am PT / 2 pm ET
Prepayment, auto billing, self-checkout and easy tipping via text or QR code — we’ve got it all. We’ll go over all the ways clients can pay you and all the settings you can tweak and customize to your heart’s content. We’re going to cover how to use payment settings to cut down on no-shows, how using our payment processor builds business credit, and why you should encourage clients to add a payment method to their booking account. Plus, we’ll talk about Norm, our built-in payment option that allows clients to checkout (and tip!) without digging for their credit card — they can just pay straight from their phones! It’s available to anyone with payments turned on in their Schedulicity account.
Pro tip: If you haven’t applied to use our built-in payment processor yet, why not get the ball rolling now? (Processing the application takes 2-5 days.) That way, you can follow along live as we walk through all the settings.
Remember: We send the replay video out to anyone who RSVPs, so make sure to sign up even if you can’t make it. But! Only live attendees have a chance to win our $500 business grant!
The Good Stuff: Waitlists and Waivers for Services and Classes
Date: August 9th, 2021
11 am PT / 2 pm ET
Be sure to join this webinar as we discuss two of our favorite ‘W’ words. They also happen to be two of our latest features! We’ll deep dive into how to use them and what your clients’ will experience from their end. You’re going to wonder why you didn’t set these up months ago!
Remember: We send the replay video out to anyone who RSVPs, so make sure to sign up even if you can’t make it. But! Only live attendees have a chance to win our $500 business grant!
Watch Past Town Halls
Watch a recorded Town Hall you may have missed.
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June 7, 2021
Navigating the New “Norm”: A 5 Step System to Changing Your Financial FutureBe sure to join us as we wrap up our Financial Freedom series. We are excited to end this one with our dear friend and barber, Cassie Kurtz. Kurtz, will share some of her insight into navigating your financial health and a solution to changing your financial future.
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June 3, 2021
Norm Meet & Greet: A Special Town Hall SeriesWe’re back again to introduce you to Norm™. Norm lets you instantly charge clients and earn more tips from anywhere. Clients can pay card-free from their phones. It’s easy to use, deviceless, and designed for the small businesses we love. Let us introduce you to the magic. Join our training session to learn how and why to get started, see a live demo, and talk about our new industry-low One Rate option.
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May 10, 2021
How to Welcome Success During Times of ChangeIn this Town Hall, we have two special guests. Lori Crete, our good friend and licensed celebrity esthetician and founder of The Beauty Biz Club will be sitting down with recent beauty school grad, Lauren Nettuno (yup, our very own CEO’s daughter) to chat through finding and creating new opportunities and what it means financially to make career changes and the ultimate journey to success.
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May 3, 2021
Norm Meet & Greet: A Special Town Hall SeriesWe’re back again to introduce you to Norm™. Norm lets you instantly charge clients and earn more tips from anywhere. Clients can pay card-free from their phones. It’s easy to use, deviceless, and designed for the small businesses we love. Let us introduce you to the magic. Join our training session to learn how and why to get started, see a live demo, and talk about our new industry-low One Rate option.
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April 26, 2021
Demystifying Credit Card Processing with Keith SmithCredit card processing is one of life’s biggest headaches (ahem, unless you’re using Norm, and then it’s a snap) . We’re talking with Keith Smith, Founder and CEO of Payouts Network about the ins and outs of credit cards and how to make sure they are working for you not against you.
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April 22, 2021
Norm Meet & Greet: A Special Town Hall SeriesMeet Norm™ by Schedulicity. Norm lets you instantly charge clients and earn more tips from anywhere. Clients can pay card-free from their phones. It’s easy to use, deviceless, and designed for the small businesses we love. Let us introduce you to the magic. Join our live training session to learn how and why to get started, see a live demo, talk about our new industry-low One Rate option, and an open Q&A to answer all your burning questions.
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March 15, 2021
Where’s the Money Now? Financing Your Small Business in 2021 w/ Gerri Detweiler, Education Director for Nav and Ty Kiisel, Head of Content for NavLast year caused rapid changes in what work and revenue looks like for service providers — and rapid changes to small business lending, too. If you’re wondering what funding options are available to you, join us for a chat with Gerri Detweiler, Education Director, and Ty Kiisel, Head of Content, of Nav, an online financing platform for small businesses. We’ll discuss the current lending landscape (Who’s lending and what’s changed? How do you prepare your business for financing?), go over the crucial factors lenders are evaluating now, and the steps you can take to position your business for financing in the coming months and years.
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March 1, 2021
Make More Money w/ Nina TulioYou can only cut costs so much. True financial freedom comes from finding new ways to make money in 2021. We’re joined by beauty business consultant and resident Schedulicity expert Nina Tulio to talk about everything from raising prices to multiple revenue streams to often overlooked areas that can mean the difference between what you make now and six-figure income.
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February 22, 2021
Everything you Need to Know about Taxes for Your Small Business w/ Michelle Cook, CPA Part IIWe’re bringing back our wildly popular Q&A on small business taxes with Michelle Cook, CPA. (FYI, we’ve raised the cap on our live attendee limit, so EVERYONE can get in!) We’ll go over filing deadlines, the tax impact of U.S. government grants and PPP loans.
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February 18, 2021
Financial Checklist for Small Business w/ Cassie KurtzWe’re bringing back one of our favorite barbers and business owners, Cassie Kurtz, to talk about the trick to organizing both your personal and professional finances (even if they’re a mess right now!) so they work for and not against you! We’ll walk you through a full checklist that you can follow to get your finances in order ASAP. Per usual, we’re giving one attendee a $500 small business grant as well.
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February 1, 2021
Everything you Need to Know about Taxes for Your Small Business w/ Michelle Cook, CPATo kick off our Town Hall Financial Freedom series, we’re joined by Michelle Cook, CPA to go over all things tax-related. We’ll go overestimating, filing deadline, and most importantly, the tax impact of PPP and government grants. Join us to get your most confusing questions answered.
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December 14, 2020
The Sched Ed Holiday PartySchool’s out for the holidayyysss! You’ve made it through a whole semester of Sched Ed, and you’ve now got plenty of (business) tricks up your sleeve to use in 2021. Let’s celebrate with some fun. We’re talking raffles, giveaways, industry banter, and an open Q&A with some of previous hosts — plus, some surprise guests! Throw on something festive (pajamas count), bring any questions you still have, and let’s party!
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November 30, 2020
Social Media + Influencer Marketing 101Join us and one of our favorite social media influencers, Elizabeth Faye to discuss how to grow your audience on platforms like Instagram, plus the power of partnerships.
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November 16, 2020
Sched Ed – Time Management 101You’ve only got so much of time in your day — are you as organized as you could be? We’ve got you covered. Jay Nixon, fitness entrepreneur, published author (yep!), podcast host, and professional speaker knows how to fit a LOT into his always-packed schedule. He’s going to walk us through his best techniques for managing your time when you’re juggling clients and multiple revenue streams — as well as how to make time for your goals in 2021.
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November 2, 2020
Sched Ed – Packages + Upselling 101Hosted by the Schedulicity Pay team, we’re talking about maximizing your profits during the busiest days of year. We’ll walk you through how to plan packages ahead of Black Friday and the holiday onslaught, including some ways to cut down on all the manual labor without sacrificing revenue.
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October 19th, 2020
Sched Ed – Great Client Service 101If you’ve attended Nina Tulio’s previous webinars, you know this woman can soothe even the most frustrated clients’ nerves. For this class, she’s going to break down what to do when you’re faced with a difficult client or touchy subject, how to re-engage previous clients, and the secret to lifelong loyalty.
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October 5th, 2020
Sched Ed – Pricing + Finances 101Are you charging enough for your services or classes? Is there a right way to create a price list? How well are you budgeting? We’re joined by barber (and self-made financial wiz) Cassie Kurtz to break down the basics.
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September 21st, 2020
Sched Ed – Scheduling 101This kickoff class will cover all the scheduling basics you need, plus some insider knowledge you didn’t know we had. Hosted by the Schedulicity team, we’ll tackle exactly how to make the most of online scheduling in 2020.
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July 23th, 2020
Navigating Tough Business Decisions with Nina TulioJoin the Schedulicity team and salon business consultant, Nina Tulio (yes, she’s back!) to talk through how to deal with difficult business moments during the pandemic AND beyond such as the ever-dreaded decision to fire a client and, also, gracefully increasing your prices.
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July 13th, 2020
Build Your Brand with Cassie KurtzWe are excited to welcome back Cassie Kurtz for another Town Hall! Cassie is the owner of Beyond the Beard NYC in Manhattan and also the founder of the nonprofit Her Chair His Hair. This time, she’s sharing her best advice for creating a must-book brand for your business.
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July 9th, 2020
Cutting Costs with Alicia Soulier of SalonScaleJoin this Town Hall with Alicia Soulier, founder of SalonScale, a mobile app that will tell you the exact cost of hair color being poured for every bowl mixed. Alicia, an entrepreneur and award-winning hair stylist, will be sharing her insights on the best ways for small businesses to effectively and efficiently cut costs.
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June 30th, 2020
The Art of Reopening: Embracing Vulnerability in a Pandemic with Shannon CrowJoin us for this Town Hall with yoga instructor, Shannon Crow. Shannon is going to talk about what reopening means for each of us and how to embrace uncertainty to build a stronger fitness, personal training, or yoga business. We’ll open the floor to a Q&A so members of our community can share their experiences, advice, and insight.
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June 25th, 2020
Building Community with Pati PlymireJoin the Schedulicity team and hair guru, Pati Plymire (Queen of the South) for a special Town Hall in honor of PRIDE MONTH. Pati will be sharing her thoughts on all things community from how to build your own to how to lift yours up and — especially relevant right now — how to bring a community together, even when we’re apart. She will also share some of her favorite hair/beauty resources and support networks for the queer community. Whether you’re an LGBTQIA+ business owner or an ally, let’s all spend an hour connecting and celebrating in a supportive space.
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June 18th, 2020
Next Steps with Lee Resnick & FriendsJoin Lee Resnick, barber industry influencer and the founder of Barbershop Connect and BarberCon, and some of his favorite industry experts as they continue the conversation around perspectives, opportunities, and insights as the road to reopening begins.
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June 4th, 2020
Next Steps with Lee Resnick & FriendsJoin Lee Resnick, barber industry influencer and the founder of Barbershop Connect and BarberCon, and some of his favorite industry experts as they discuss perspectives, opportunities, and insights as the road to reopening begins.
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May 26, 2020
Staying Social with Philip Wolff and Alfredo LewisJoin industry leaders and dynamic duo, Philip Wolff and Alfredo Lewis, as they share advice on using social media in a time of social distancing, including tips on how to both better connect with your clients and find your way to bigger and bolder opportunities (yes, even right now).
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May 19, 2020
Financial Resilience with Cassie KurtzAs the owner of Beyond the Beard NYC in Manhattan where she specializes in beard trims and hot towel shaves, Cassie Kurtz has learned a lot these last few weeks about getting creative with money under an indefinite Safer at Home order.
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May 12, 2020
Messaging Empathy with Kit WarcholDespite social distancing, now is the time to connect with your clients in authentic, powerful ways. Join our Head of Content, Kit, to learn how to write email messaging during difficult times that both comes from a place of empathy and still grows your business.
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May 5, 2020
Take Control with Lori CreteJoin the Schedulicity team and industry expert, speaker, and licensed celebrity esthetician, Lori Crete for this week’s Town Hall. Lori will be covering how to make sure you’re fully in control as you take steps toward reopening. We’ll help you brainstorm a system that works best for you, so you feel comfortable and confident welcoming clients back.
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April 30, 2020
Restart, Part 3 with Jay NixonJoin the Schedulicity team and fitness expert/consultant, Jay Nixon for part 3 of our ‘Restart’ series. Jay will be covering everything from mindset to new opportunities and how to position yourself (and business) for the future.
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April 24, 2020
Restart, Part 2 with Elizabeth FayeJoin the Schedulicity team and salon business coach/powerhouse, Elizabeth Faye. Elizabeth will share specific steps you CAN do right now to make sure you are ready for when things settle down but your business ramps back up.
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April 17, 2020
Restart, Part 1 with Nina TulioJoin the Schedulicity team and salon business consultant, Nina Tulio, to talk through how to prepare now for reopening later. Nina will give us three clear steps we can all take so our businesses come back stronger than ever.
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April 10, 2020
All Things PaymentAll Things Payment. Make the most out of your business finances in addition to our very own Schedulicity Pay overview and FAQs.
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April 3, 2020
Do This Now: Automate Your MarketingAutomate Your Marketing. Deep dive into one of our favorite features: Automated Marketing (free to use, until July 1, 2020!)
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March 27, 2020
5 Ways to Get Your Business OnlineWe Care. As we’re all trying to figure out how to navigate these times, here are 5 things you can do right now to make sure you (and your business) are getting the most out of this downtime.
