Do Not Sell My Information

What is the CCPA?

The California Consumer Privacy Act (CCPA) was created to protect the privacy and data of consumers. The CCPA initiative states that the act is intended to “give Californians the ‘who, what, where, and when’ of how businesses handle consumers’ personal information.” The act requires businesses to tell consumers what data its collecting and gives consumers the right to say no to the sale of their personal information.

In accordance with the California Consumer Privacy Act (CCPA), here is the information that is collected, how it is used, where your information is collected and how information is shared with our partners.

Categories of information collected:

First Name
Middle Name
Last Name
Email Address
Primary Phone Number
Secondary Phone Number
Notification Phone Number (for booking text reminders)
Date of Birth
IP Address
User Login
Address 1
Address 2
Client Photo
Bookings History
Upcoming Bookings
Secure Credit Card Token

Where is your information collected:

Contact information is collected when scheduling an appointment/enrollment with a Schedulicity business or when creating a Schedulicity scheduling profile. Your first and last name, email address, and phone number are required for booking an appointment/enrollment. This information is passed through to the Schedulicity business with whom you are scheduling as well as used to create your account to manage upcoming appointments.

Depending on the business’s policies you may be asked to provide your physical address (for outcall bookings) or credit card (to secure the booking, pay a deposit or pay for the booking in full).

Once an account is created you have the opportunity to provide your photo as well as your date of birth. As you continue to book appointments/enrollments, your upcoming appointments and booking history is kept. You are able to view this information within your scheduling profile.

In addition to you scheduling appointments online, Schedulicity businesses are also able to schedule for you through their business interface. They may require your first and last name, phone number, email address, physical address, and or a credit card. Additional information includes a photo or date of birth.

Additionally, if you had been in a business relationship with a Schedulicity business prior to them activating their account with us, business users may have entered/imported in your information into their account when setting up.

How is your information used:

Your contact information is used by the Schedulicity business to communicate with you concerning your upcoming appointments/enrollments. Communication avenues include phone (via call or text) and email. In addition to system email messages that will notify you with confirmation, updates, reminders, and cancellations of your bookings, Schedulicity businesses may also send you information about their business including marketing materials. System notifications are considered transactional (e.g. receipts) and are sent by the Schedulicity system. Any other email messages sent by Schedulicity businesses are considered marketing. You have the capability to unsubscribe from a link in the footer.

How is your information shared with third-party providers:

Schedulicity partners with third-party providers to help support businesses and their clients. Your information is only shared with third party systems in order to complete a task by the business user (e.g. run a credit card transaction) or to improve the user experience through usage analytics.


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