As a small business owner, you’ve got a lot on your plate.

You’re scheduling appointments, serving clients, and, most important, balancing the books. With all that going on every day, you need a high-quality payment processor you can trust to handle transactions smoothly and keep costs low.

Sound too good to be true? It’s not. It’s Schedulicity’s built-in payment processor.

Schedulicity offers a credit card payment processor to those who sign up for our Unlimited Plan. It’s free to sign up with that plan, and our rates are the lowest in the industry. Plus, because we process payments with Clearent, you can accept credit cards without ever leaving your Schedulicity account.

In this post, we’re going to dive deep into the things that make Schedulicity a great payment processing system. If you’ve got questions, read on for answers!

What Is A Payment Processor?

Let’s start simple. If you’re just starting your new business (congratulations!), then you might have heard the terms “payment processor” and “point of sale system.” But what’s the difference between a payment processor and a POS system? And which is Schedulicity?

A POS system consists of several elements, like an interface where clients pay for services, an inventory management system, a sales reporting tool, and more. It will often require you to purchase expensive software and even hardware to run.

A payment processor, on the other hand, focuses solely on processing your clients’ credit card payments. It’s all in the name! POS systems often connect you or your bank to a credit card processor, but that can cost upward of $2,000 in some cases.

With Schedulicity’s payment processor, you’re already connected through your existing Schedulicity account. And with a flat rate of 1.99% + 10¢ for card dip, swipe, or tap and 2.85% + 25¢ for e-commerce or keyed-in transactions, you always know what you’re paying for.

How Do I Choose A Payment Processor?

Payment processing is a task that happens in the background, but it’s critical to your success. It connects your clients to you, your business, your bank, and back again. You need to choose the right credit card payment processor for your needs.

Given the important role your payment processing system plays in your business, you have a lot to consider when deciding which one is the right fit.

When vetting potential credit card processors, ask yourself these questions:

  • Does the system function well? 
    The processor should integrate well into your business and workflow. Think about your day-to-day functions and how you want payment processing to work with your business. It’ll save you a ton of trouble.

  • Does it offer live support? 
    Find out how easy it is to reach a payment processing system’s support during different hours of the day. Pro tip: Check for online reviews and complaints to see how they treat their customers, especially those who are less tech-savvy.

  • Is the deposit/funding schedule consistent? 
    We all know that cash flow is important — it’s the lifeblood of your business! And considering that consumers spend as much as 100% more using credit cards than they do with cash, it’s vital to find a processor with a deposit and funding schedule that works for you.

  • Is there a contract or merchant agreement? 
    Contracts and agreements should, of course, be among your most important considerations. What if you aren’t happy with your processor in the future and want to switch? If you’re in a contract, you might have to pay a penalty to exit the agreement.

  • Do they take security seriously?
    Credit card fraud is rampant, and studies show as many as 37% of consumers will abandon a purchase if they feel their payment isn’t secure. Make sure your processor stresses compliance with the Payment Card Industry Data Security Standard, or PCI DSS, and educates you on what it means.

  • Is the offer too good to be true? 
    Some credit card processors might try to offer super low rates to attract you to them — while making up the difference in hidden fees and costs. If the offer isn’t completely transparent from the start, err on the side of caution.

What Is The Schedulicity Payment Experience Like?

The sign-up process is simple and can be completed within our app — and you can be approved in minutes! 

We’re also completely transparent with flat rates and online statements, no contracts, and no obligation to continue using Schedulicity if it isn’t the best fit for your business.

In addition to offering the lowest flat rate in the industry (1.99% + 10¢ for card dip, swipe, or tap and 2.85% + 25¢ for e-commerce or keyed-in transactions), Schedulicity works without expensive additional software.

Once you sign up and launch Schedulicity’s built-in payment processing, we’ll help you learn the ropes and integrate it into your client’s experience within our application.

At Schedulicity, we aim to make it easy for you to do what you do best, from styling hair to teaching yoga to photographing a wedding and more.

Booking classes and appointments shouldn’t be a pain — and neither should processing payments for your services. Schedulicity makes it easy by allowing you to accept and process credit card payments all within our platform.

Our online payment features and other credit card payment processing systems differ in that we’re a scheduling software first and foremost, but Schedulicity’s payment processor is designed to fit as easily into your business model as our scheduling platform does.

When you pair payment with your existing Schedulicity booking account, it can help streamline your business and avoid tacking on an additional payment processing system to the tools you need in order to successfully run your business.

Why Is Small Business-Friendly Payment Processing Important?

In a typical online transaction, your clients make a purchase or schedule a class by inputting their credit card information and hitting “purchase.” From there, the info passes through your payment gateway via your credit card payment processor and on to your merchant account. Your processor also contacts each client’s bank through to approve the purchase. And it all happens in seconds.

Sound complicated? Our goal is to demystify the credit card payment process, especially for small businesses, so that customers feel confident and secure during the process.

In the words of our founder and CEO, Jerry Nettuno, “We are aiming to create the simplest solution for artists and small business owners … while offering our professionals the tools and extra resources to be the best entrepreneurs they can be.”

For small businesses in particular, the value of transparency, low flat rates, and exceptional customer service can never be overstated.

Most payment processors don’t invest in educating clients on the process or their fees, so you’re forced to accept the costs as is, even if they equate to thousands more than you expected to pay each year. In our case, we’re more than happy to explain the value of our flat rates versus the average of +2.5%.

Feeling like you’ve been lied to by your credit card processor is a poor experience, to say the least, and it erodes the trust that your relationship relies on. We’re making it clear upfront that our rates are 1.99% + 10¢ for card dip, swipe, or tap and 2.85% + 25¢ for e-commerce or keyed-in transactions. No hidden fees. No surprise statements.

As a business owner, you know that establishing and living up to a high standard of trust is key to building and retaining a loyal client base.

We know that, too. And considering that studies show 94% of consumers are more likely to remain loyal to a company they see as transparent, we aim to deliver on our promise of full transparency.

How Does Schedulicity Offer The Industry’s Lowest Rates?

The greatest advantages Schedulicity can offer stem from the fact that it’s not a stand-alone solution but part of our existing platform. Sure, it’s similar to industry leaders like Square and Stripe, but Schedulicity’s payment processing isn’t exactly the same. We’re more service-based than industry-based.

That means we can focus more on optimizing your experience than on growing our popularity as a payment processor.

Let’s look closer at others in the industry:

  • Stripe is geared primarily toward online businesses and charges a flat rate of 2.9% + 30¢ for all types of transactions.

  • PayPal is one of the most popular credit card processors, but it must be partnered with other point of sale systems to operate.

  • Square is one of the fastest-growing card payment processing systems, but it offers a standard rate of 2.75% for card-present transactions.

In 2016, credit card payments cost U.S. merchants nearly $88.4 billion in processing fees alone. That means traditional methods like cash and checks are shifting out of popularity. It also means that businesses are relying more and more on a credit card industry with confusing pricing models and often-changing rates.

To make it simple, these tiered pricing structures consist of three kinds of rates:

  • Qualified transactions are those that follow all credit card processing standards, including a card swipe, dip, or tap with a signature.

  • Mid-qualified transactions include nontraditional cards such as rewards cards.

  • Non-qualified transactions are those that are keyed in, aka those times when you or your client have to manually enter the card’s information.

Mid- and non-qualified rates are incrementally higher than qualified rates.

In addition to tiered structures, there are also interchange, wholesale, and cost-plus structures. They all operate relatively the same way. They include nonnegotiable rates set by the credit card association, and as a business owner, you pay the exact markup percentage and markup-per-item fees your processor agrees to charge.

This process is a little bit more transparent than tiered pricing structures, but your statements can be pretty confusing, making month-to-month predictions difficult.

So what does Schedulicity do?

We keep our rates lower than all those other options by sticking to the simplest structure: one flat rate for card-present transactions, and one flat rate for card-not-present transactions.

Why Should I Choose Schedulicity?

Running a small business comes with challenges. But it also allows you to do what you’re passionate about, and Schedulicity wants to help you do just that. With Schedulicity — in addition to our Unlimited Plan— you can devote more time to your business, knowing that you and your clients are in safe hands.

Here’s how:

  • Increased efficiency: Being integrated into our scheduling app significantly reduces the time and effort you have to invest into integrating a payment processing system on your own.

  • Low costs: Our consistent lowest-in-the-industry rates and lack of expensive additional software allow you to more effectively control your monthly costs.

  • Peace of mind: Transparency remains a highlight as you pay flat rates and your end-of-the-month statements are clear and easy to read.

  • More customization: Schedulicity maintains our scheduling platform’s robust customization so you can input data as you see fit, allowing you and your clients to work with unparalleled efficiency.

  • Easy to start: Schedulicity is free to sign up with our Unlimited Plan.

  • Access to help: You can receive assistance from the same Schedulicity customer service team that you already know and love.

If you’re in the market for a credit card payment processor, do the ones on your short list hold up to our standard? If you already have a payment processing system, does it offer the same benefits as Schedulicity’s payment processor? If not, perhaps it’s time to consider a switch. Click here to start saving your business time and money with Schedulicity!

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