If you’re a hair stylist on the hunt for a scheduling app for your business, you’ve probably come across Schedulicity and Styleseat.

And, since you’re probably trying to find the best fit, you probably have a lot of questions about both apps.

That’s why, in this blog, we’re breaking down the differences between Schedulicity and Styleseat to help you make the best decision you can for your business. 

Schedulicity vs Styleseat. Let’s dive in! 

Got specific questions? Feel free to jump ahead. 👇

Schedulicity vs Styleseat: A Breakdown

What are their top features?

Styleseat: Like Schedulicity, Styleseat was built for folks in the hair and beauty industries, so they have the tools you need to help manage your calendar, clients, and marketing. 

  • Unique booking website: Each Styleseat business gets their own booking page where clients will book with you. 
  • Notifications: No limits on appointment reminders and you have the ability to message clients within the app. 
  • Payment processing: Keep cards on file and enjoy no-show protection for those unreliable clients. 

Schedulicity: Schedulicity is made with hair stylists and barbers in mind. From managing your schedule to marketing and payments we have you covered!

  • Pay-by-text technology: Norm is Schedulicity’s pay-by-text tool, giving you the option to send a client their bill straight to their phone. (Clients can also scan a QR code and pay from their own phone that way, too!)
  • Automated marketing tools: Schedulicity marketing tools include automated emails to welcome new clients, say thanks after appointments, and send out birthday discounts for their special month.
  • Promotion management: Schedulicity’s Deal Manager is a unique feature that allows you to create promotions, or discounts, for your clients and share them on social media or via email marketing.

What’s their customer service like?

Is customer support something you feel is important? What kind of support do you like? Phone, email, chat? Let’s dig into Styleseat’s customer service and see how it compares to Schedulicity! 

Styleseat: According to Styleseat’s Capterra Reviews page, they offer email and chat support. They also have an FAQs page and Knowledge Base for folks looking for answers on their own. 

Schedulicity: Famously known as The Rockstars, Schedulicity’s award-winning support team is there for you via email, in-app chat, and by phone.

Looking for a particular feature?

Or want to learn more about marketing on Schedulicity?

The Rockstars are always there to help!

How much do they cost?

Styleseat: While they don’t have a truly free version, Styleseat offers a free 30-day trial. Then, after that, their monthly subscription cost is $35/month

Schedulicity: Schedulicity has two subscription plans — Free and Unlimited. The free account gets you up to ten appointments per month, and it’s an easy way to learn all about your account before paying for a subscription. 

Note: There’s also no timeline for the free account, so you can stay free until you’re ready to make the move to Unlimited!

  • Free: Schedulicity offers a completely free plan. Again, businesses can use this plan for as long as they need to. With up to ten bookings per month and notifications for both you and your clients, it’s a smart way to start growing your business.
  • Unlimited: Starting at $34.99/month, Schedulicity’s Unlimited Plan comes with everything, including automated marketing tools, text reminders for your clients, payment processing, and more.

Be sure to check out Schedulicity’s price comparison chart, and learn how it compares to other scheduling software.

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How much is Styleseat’s booking fee?

Styleseat: According to Styleseat’s website, they do charge clients a fee to book online. Here’s what Styleseat says about the booking fee:

“In order to provide a safe and secure platform for both our clients and professionals, StyleSeat charges a booking fee to cover the operational costs of providing a smooth booking experience.”

The booking fee cost will vary based on the overall appointment cost. It will be between $1-$10 but “is typically under $5.”

Schedulicity, however, does not charge clients a fee to book online.

While businesses may require clients to add a card on file, or pay a partial deposit or full payment to book, Schedulicity doesn’t charge clients to book online

What percentage does Styleseat take from their businesses?

Styleseat: According to Styleseat’s website, the beauty booking app charges nothing for their Marketing Plan subscription.

However, as a Styleseat business, you’ll still be charged a decent amount. Here’s the breakdown:

  • Subscription for the Scheduling Plan: $35/month
  • Booking fee: Between $1-$10 per appointment
  • Payment processing fee: “All payments are run through StyleSeat for 3% per transaction.”
  • New client fee: “For each new client appointment [Styleseat brings] you, there is a 35% (up to $50) commission fee.”
  • Smart Pricing fee: Businesses are charged a percentage “for appointments booked through Smart Pricing.”

As a real-life example, as a hair stylist, you charged a new client $60 for a cut. If you get a 20% tip, you made $72.

Minus Styleseat’s appointment booking fee = $67

Minus payment processing fees = $64.84

Minus Styleseat’s new client fee = $18.04

Minus your materials and time spent…

You do the math.

What are their reviews like?

If you’re on the hunt for a new scheduling app, you want to know what other businesses have to say about their experience with the app, right? 

Of course! And Capterra is the go-to source for real user reviews. 

Styleseat: Styleseat has a 4/5 on Capterra — with over fifty reviews submitted.

According to users, Styleseat falls short in two major areas: 2.5/5 for Client Database and 1.9/5 for online payments.

Visit Styleseat’s full Capterra page for full reviews and more details on feature ratings.

Schedulicity: With a 4.5/5 rating for Ease of Use, Customer Service, and Value for the Money, Schedulicity has a 4.4/5 overall rating on Capterra. 

The biggest stat? Schedulicity comes in at 5/5 for appointment scheduling and a 4.7/5 for client management! 

Visit Schedulicity’s full Capterra review page to learn what other businesses have to say about their Schedulicity account.

Do they have a mobile app?

Styleseat: Yes, Styleseat has mobile apps for both Android and iOS (iPhone & iPad).

They also have booking apps for your clients to book and manage their appointments.

Schedulicity: Yes! Schedulicity has mobile booking apps for you and your clients.

You can find them in the Apple App Store and the Google Play Store for Android users. 

From the Schedulicity business app, you have your info fully synced, so you’re ready to manage your business on the go: appointments, schedule preferences, sales history, and more — right from your phone or tablet.

Who are their other competitors?

Taking the time to research the right booking app for you takes time. And a big piece of that research is learning more about other competitors out there.

Here are two of Styleseat’s and Schedulicity’s biggest competitors:

Acuity: Acuity is a great fit for well-established salons and other appointment-based businesses that need more customizable features (including integration with external marketing and financial tools).

  • Like Schedulicity, Acuity allows businesses to customize their booking page, and clients are able to book their own appointments. 
  • Acuity, Vagaro, and Schedulicity can all manage multiple locations and service providers, which makes these schedulers ideal for growing salons and spas. 
  • Both scheduling platforms offer discounts, deals, and packages to upsell services and products.

Vagaro: Vagaro is best for larger salons, especially ones that depend on Yelp for a lot of their business. 

  • Vagaro is all about scalability. They can handle larger businesses with a staff of twenty or more, and they can help manage multiple locations.
  • One of their neatest features is their payroll management feature which allows your staff to clock in and clock out. 
  • They also have several integrations with other useful tools, such as Instagram, Facebook, and Yelp.

Which Scheduling App Is Right for You?

With so many apps out there, you have to know what features are must-haves for you, your price point, and how important quality customer service is to your daily operations.

Our biggest piece of advice? 

Take the time to watch demos and chat with each app’s customer support teams. This gives you a better idea of the software, and you can get any lingering questions answered from their support — all before you commit to signing up!